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Articles related to the tag: [disputed transaction]

Visa Claims Resolution

Brussels, Belgium (2018). It can take up to 100 days to resolve a chargeback, which means for a merchant over 3 months worrying about the disputed transaction. This is why Visa released in April 2018 its new global dispute resolution process: Visa Claims Resolution (VCR). As a consequence, all disputes are now moderated by Visa’s automated tool Visa Resolve Online (VROL). Objective is to cut down on time, cost, and the number of overall chargebacks a merchant receives. Learn more


CBK software

CBK softwareBrussels, Belgium (2017). CBK is a chargeback processing software provided by FIS, which resolves disputed transactions while minimizing fraud loss. CBK is implemented at major banks and card processing centers, offers one single interface to cover all types of exception processing problems, cutting down operational costs, ensuring real financial control and relieving users from repetitive and highly time-consuming tasks to focus on decision making. Learn more