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Articles related to the tag: [software implementation]

Visa Claims Resolution

Brussels, Belgium (2018). It can take up to 100 days to resolve a chargeback, which means for a merchant over 3 months worrying about the disputed transaction. This is why Visa released in April 2018 its new global dispute resolution process: Visa Claims Resolution (VCR). As a consequence, all disputes are now moderated by Visa’s automated tool Visa Resolve Online (VROL). Objective is to cut down on time, cost, and the number of overall chargebacks a merchant receives. Learn more


CBK software

CBK softwareBrussels, Belgium (2017). CBK is a chargeback processing software provided by FIS, which resolves disputed transactions while minimizing fraud loss. CBK is implemented at major banks and card processing centers, offers one single interface to cover all types of exception processing problems, cutting down operational costs, ensuring real financial control and relieving users from repetitive and highly time-consuming tasks to focus on decision making. Learn more


Miles configuration training

Miles configuration training

Sofico, Belgium (2016). This internal classroom training consists in a four-week (15 days) session that focuses on the most common configuration aspects of Miles, which is a scalable, adaptive and flexible end-to-end software for automotive finance, leasing, fleet and mobility management. The training focuses on the hands-on aspects of configuring a Miles environment and attempts to closely match a real life Miles implementation by means of several use cases. Learn more


Miles software

Miles software

Ghent, Belgium (2015). Miles is a flexible end-to-end software for automotive finance, leasing, fleet and mobility management provided by Sofico. Main customers are leasing companies, car brands and banks. Software delivery projects consist of several phases: preparation, definition (i.e. analysis of the requirements), implementation (i.e. translation of requirements into a solution), system integration and user acceptance testings, go-live and post go-live. Learn more