Miles functional training
Sofico training, Belgium (2015). This internal classroom training consists in a five-day session that focuses on the main functional procedures in Miles, which is a scalable, adaptive and flexible end-to-end software for automotive finance, leasing, fleet and mobility management. This training given to new Miles users explains how to manage the entire lifecycle of contracts and provides high-level information about the major functional domains by combining theory and exercises.
Day 1
Main topics:
- Introduction;
- Relation management.
Day 2
Main topics:
- Relation management;
- Quotations.
Day 3
Main topics:
- Vehicle order and delivery;
- Contract activation;
- Third-party services;
- Incident management.
Day 4
Main topics:
- Short-term rental;
- Maintenance and periodic servicing;
- Incoming invoicing;
- Customer billing;
- Payment management;
- Contract modification.
Day 5
Main topics:
- Contract termination;
- Vehicle sale;
- Business process (workflow);
- Document management.
References
Related articles
Miles software (Sofico project)
Miles configuration training (Sofico training)
