François Chung, Ph.D.

Tag: functional domain

ArchiMate 3 in practice

ArchiMate 3 in practice

Orsys training, Belgium (2022). This 2-day on-site training introduces ArchiMate, an open enterprise architecture modeling language to support the description, analysis and visualization of architecture within and across business domains. ArchiMate offers a common language for describing the construction and operation of business processes, organizational structures, information flows, IT systems and technical infrastructure.

Day 1

Main topics:

  • ArchiMate 3.0: Core Framework, standard and benefits;
  • The Open Group Architecture Framework (TOGAF);
  • Elements: aspects and relationships;
  • Business layer: essentials and hands-on;
  • Application layer: essentials and hands-on;
  • Information structure;
  • Cross-layer relationships.

Day 2

Main topics:

  • Technology layer: essentials and hands-on;
  • ArchiMate: layered and total views;
  • ArchiMate viewpoints;
  • Motivation view;
  • Services in ArchiMate;
  • Vertical slicing through the layers.

References

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UML class diagrams

UML class diagrams

edX training, MOOC (2020). This online computer science training from KU Leuven (BE) provides an in-depth understanding of Unified Modeling Language (UML) class diagrams, which are used to visually represent the conceptual design of a system. The training presents UML class diagrams and explains how they are used to map out the structure of a business domain by showing business objects, their attributes and associations.

Week 1: Introduction

Main topics:

  • Why does data modelling matter?
  • Modelling languages.

Week 2: UML basics

Main topics:

  • Attributes and data types;
  • Class definitions;
  • Unary and ternary association;
  • Aggregation;
  • Derived and implicit association;
  • Parallel paths.

Week 3: UML advanced

Main topics:

  • Superclass, subclass and inheritance;
  • Generalisation sets;
  • Constraints on generalisation and specialisation;
  • Inherited associations;
  • AssociationClass;
  • Association reification.

References

Related articles

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UML - Unified Modeling Language
edX

VWFS México

VWFS México

Sofico project @Puebla, Mexico (2015). In this project, we are gathering and analyzing both business processes and requirements expressed by Volkswagen Financial Services (VWFS) México for the implementation of Miles, which is a flexible software for automotive finance, leasing, fleet and mobility management. This requirement gathering and analysis (RGA) phase is a necessary step to determine the needs, or conditions to meet, for a customized implementation of Miles in Mexico.

In practice, the RGA phase consists in workshops in which both gaps and possible conflicting requirements of the various stakeholders are taken into account, analyzing, documenting, validating and managing business requirements. At VWFS México, main stakeholders are the different departments (e.g. pricing, IT, cash collection and accounting), as well as Volkswagen headquarters. As for the requirements, they are not only driven by stakeholders, but also by market needs and legal aspects specific to Mexico.

During the workshops, Sofico and Volkswagen met to discuss business processes in various functional domains, such as:

  • Accounting;
  • Contract management;
  • Credit scoring;
  • Incident management;
  • Invoicing;
  • Products and pricing;
  • Quoting;
  • Relation management;
  • Repair, maintenance and tires;
  • Vehicle ordering and delivery.

Within the team of software implementation consultants, my role consists in discussing, clarifying and taking note of the requirements expressed during the workshops by the various stakeholders with respect to their business processes. These requirements are then analyzed and documented at the office and finally validated through video conference with the stakeholders.

References

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Miles software (Sofico project)

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Miles
VWFS México – Volkswagen Financial Services
Sofico

Miles functional training

Miles functional training

Sofico training, Belgium (2015). This internal classroom training consists in a five-day session that focuses on the main functional procedures in Miles, which is a scalable, adaptive and flexible end-to-end software for automotive finance, leasing, fleet and mobility management. This training given to new Miles users explains how to manage the entire lifecycle of contracts and provides high-level information about the major functional domains by combining theory and exercises.

Day 1

Main topics:

  • Introduction;
  • Relation management.

Day 2

Main topics:

  • Relation management;
  • Quotations.

Day 3

Main topics:

  • Vehicle order and delivery;
  • Contract activation;
  • Third-party services;
  • Incident management.

Day 4

Main topics:

  • Short-term rental;
  • Maintenance and periodic servicing;
  • Incoming invoicing;
  • Customer billing;
  • Payment management;
  • Contract modification.

Day 5

Main topics:

  • Contract termination;
  • Vehicle sale;
  • Business process (workflow);
  • Document management.

References

Related articles

Miles software (Sofico project)
Miles configuration training (Sofico training)

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