François Chung, Ph.D.

Red Cross training, Belgium (2023). This series of summer training courses, which are divided between face-to-face and virtual sessions, is a learning opportunity offered by the Red Cross to all of its members during the summer. Although these trainings are not necessarily related to a particular activity, they are intended to be useful not only within the activities of the Red Cross, but also in the private lives of its members.

Benevolent management

Main subjects:

• Well-being, letting go, circle of influence;
• Including people and listening in decisions;
• Recognizing skills, gaps and difficulties;
• Bringing the teams to the highest of their potential;
• Delegating: objective, feedback and rules of the game;
• Emotional management;
• Tips for a benevolent management;
• Fact-based feedback;
• Collaborative governance: vision, mission and values.

Providing feedback

Main subjects:

• How to establish effective communication;
• White flag: positive, named, and introduced intention;
• Nurturing positive feedback;
• Karpman's Drama Triangle;
• Johari window;
• Feedback: positive, constructive, absolute and factual;
• The mechanisms of communication;
• The 4 Toltec Agreements;
• The Insights Discovery method;
• Feedback techniques: SBI/SCI, FAIR, DESC, OSBD.

Miro workshop

Main subjects:

• Miro as a collaborative platform;
• Structure: team, project, board, frame;
• Miro template library;
• Preparing for an online meeting;
• Collaborative work by sharing boards.

References