François Chung, Ph.D.

Tag: training

Summer trainings 2023

Summer trainings 2023

Red Cross training, Belgium (2023). This series of summer training courses, which are divided between face-to-face and virtual sessions, is a learning opportunity offered by the Red Cross to all of its members during the summer. Although these trainings are not necessarily related to a particular activity, they are intended to be useful not only within the activities of the Red Cross, but also in the private lives of its members.

Benevolent management

Main subjects:

  • Well-being, letting go, circle of influence;
  • Including people and listening in decisions;
  • Recognizing skills, gaps and difficulties;
  • Bringing the teams to the highest of their potential;
  • Delegating: objective, feedback and rules of the game;
  • Emotional management;
  • Tips for a benevolent management;
  • Fact-based feedback;
  • Collaborative governance: vision, mission and values.

Providing feedback

Main subjects:

  • How to establish effective communication;
  • White flag: positive, named, and introduced intention;
  • Nurturing positive feedback;
  • Karpman's Drama Triangle;
  • Johari window;
  • Feedback: positive, constructive, absolute and factual;
  • The mechanisms of communication;
  • The 4 Toltec Agreements;
  • The Insights Discovery method;
  • Feedback techniques: SBI/SCI, FAIR, DESC, OSBD.

Miro workshop

Main subjects:

  • Miro as a collaborative platform;
  • Structure: team, project, board, frame;
  • Miro template library;
  • Preparing for an online meeting;
  • Collaborative work by sharing boards.

References

Related article

Summer trainings 2022 (Red Cross training)

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Croix-Rouge de Belgique (Belgian Red Cross)

Storytelling and influencing

Storytelling and influencing

Coursera training, MOOC (2023). The ability to effectively communicate and persuade others is a key leadership skill. Traditional common-sense models of communication and persuasion often fail to capture the complex nature of ‘influencing’. This online training from Macquarie University (AU) aims to develop our capacity to communicate appropriately in different situational and cultural contexts, making us influential leaders.

Week 1: The necessary art of persuasion

Main topics:

  • Persuasive communication;
  • Assessing human behavior;
  • Decision making;
  • Questioning for unconscious values.

Week 2: Telling your story

Main topics:

  • Information processing and recalling stories;
  • Storytellers;
  • The importance of storytelling;
  • Structuring stories.

Week 3: Connecting with people

Main topics:

  • The art and science of building rapport;
  • Relationships only happen with rapport;
  • The matching exercise;
  • Mehrabian's communication model;
  • Making your meeting matter.

Week 4: Talk the talk

Main topics:

  • Group influence and impression management;
  • The three questions to influence;
  • The need to lead;
  • The questions that get real answers.

Week 5: Painful truth

Main topics:

  • Looking for win-win;
  • The nature of objections;
  • Convincing quickly.

Week 6: Winning over hearts and minds

Main topics:

  • Pitching as a persuasion process;
  • Perfect pitch preparation;
  • The secret structure;
  • The reason people ask questions.

References

ISO 9001 & ISO 27001

ISO 9001 & ISO 27001

Advisera training, MOOC (2022). These 2 online courses provide all of the key information needed to know about both ISO 9001 (quality management) and ISO 27001 (information security) standards, including the requirements, best practices for compliance and how to implement them for any type of business. These courses are made for beginners with no prior knowledge in quality management, information security and ISO standards.

ISO 9001: Quality management

Main topics:

  • Introduction to ISO 9001;
  • The planning phase;
  • Operations;
  • The Check and Act phases.

ISO 27001: Information security

Main topics:

  • Introduction to ISO 27001;
  • The planning phase;
  • Risk management;
  • The Do phase;
  • The Check and Act phases.

References

Summer trainings 2022

Summer trainings 2022

Red Cross training, Belgium (2022). This series of summer training courses, which are divided between face-to-face and virtual sessions, is a learning opportunity offered by the Red Cross to all of its members during the summer. Although these trainings are not necessarily related to a particular activity, they are intended to be useful not only within the activities of the Red Cross, but also in the private lives of its members.

Sketchnoting

Main topics:

  • Basic shapes;
  • Typography;
  • Containers and banners;
  • Visual path;
  • Characters;
  • Pictograms;
  • Effects and colors.

Collective intelligence

Main topics:

  • Improve the effectiveness of meetings;
  • Power of the circular mode;
  • Me, in your place;
  • Participatory cycles;
  • Analysis of the levers of change;
  • Development of a mature proposal;
  • Individual decision with consultation;
  • Collective decision by consent.

Applied salutogenesis

Main topics:

  • Develop your capacity for resilience;
  • Consistency and good health;
  • Salutogenesis as a shield through life;
  • Levels of response to a crisis;
  • Get an individual or a team out of a stressful situation;
  • Nourish the 3 salutogenic dimensions;
  • Veracity vs salutogenic conditions.

Moving forward in uncertainty

Main topics:

  • Volatility, Uncertainty, Complexity, Ambiguity (VUCA);
  • Iterative cycles;
  • Kanban and backlog;
  • Lessons learned;
  • Continuous improvement applied;
  • Client-team relationship;
  • Project brief.

References

Related article

Summer trainings 2023 (Red Cross training)

Learn more

Croix-Rouge de Belgique (Belgian Red Cross)

Cybersecurity specialization

Cybersecurity specialization

Coursera training, MOOC (2022). This specialization from The University of Maryland (US) covers the fundamental concepts underlying the construction of secure systems, including the hardware, the software and the human-computer interface, with the use of cryptography to secure interactions. These concepts are illustrated with examples drawn from modern practice, and augmented with hands-on exercises involving relevant tools and techniques.

Course 1: Usable security

Main topics:

  • Human-Computer Interaction (HCI);
  • Design methodology and prototyping;
  • A/B testing, quantitative and qualitative evaluation;
  • Secure interaction design;
  • Biometrics, two-factor authentication (2FA);
  • Privacy settings, data inference.

Course 2: Software security

Main topics:

  • Low-level security: attacks and exploits;
  • Defending against low-level exploits:
  • Web security: attacks and defenses;
  • Designing and building secure software;
  • Static program analysis;
  • Penetration and fuzz testing.

Course 3: Cryptography

Main topics:

  • Computational secrecy and modern cryptography;
  • Private-key encryption;
  • Message authentication codes;
  • Number theory;
  • Key exchange and public-key encryption;
  • Digital signatures.

Course 4: Hardware security

Main topics:

  • Digital system design: basics and vulnerabilities;
  • Designing intellectual property protection;
  • Physical attacks and modular exponentiation;
  • Side-channel attacks and countermeasures;
  • Hardware trojan detection;
  • Trusted integrated circuit;
  • Good practice and emerging technologies.

References

Training

Usable security (course certificate)
Software security (course certificate)
Cryptography (course certificate)
Hardware security (course certificate)

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Bitcoin and cryptocurrency technologies (Coursera training)

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